đźšš Shipping Policy

Last updated: July 26, 2025

At Customlywear, we aim to deliver your order safely and promptly. Please review the details below regarding our shipping times, methods, and service coverage.


📦 Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

You will receive an email confirmation with tracking information once your order has shipped.


🇺🇸 Shipping Within the United States

We currently ship to all 50 U.S. states, including P.O. Boxes and APO/FPO addresses.

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5–10 business days Calculated at checkout
Expedited Shipping* 2–4 business days Coming soon

ℹ️ Expedited shipping may become available in select regions soon.

All orders are shipped via USPS, UPS, or FedEx, depending on the most efficient option for your destination.


🌎 International Shipping

We currently do not offer international shipping.
However, we’re actively working to expand our service coverage to customers worldwide in the near future.


📦 Tracking Your Order

Once your order ships, you will receive a tracking number via email.
You can track your shipment directly through the carrier’s website:


⚠️ Shipping Delays

While we strive to deliver all orders on time, delays can occur due to:

  • Weather conditions

  • Carrier issues

  • Holiday volume

  • Incorrect or incomplete addresses

Please allow extra time during peak seasons or unexpected disruptions.


đź“© Questions or Concerns?

If you haven’t received your order within the estimated time or need help tracking your package, please contact us:

  • Email: [email protected]

  • Address: To dan pho 2, Thi Tran Thong Nong, Ha Quang, Cao Bang, Viet Nam

  • Phone: +84 366 992 306

  • Business Hours: Monday – Friday, 9AM – 5PM (GMT+7)